Due to a large increase in sales and service contracts, Scan-X Security is recruiting for Field Service Engineers.
Job title: Field Service Engineer
The successful candidate would be UK based and be supplied with a vehicle, phone and laptop computer.
Essential Responsibilities:
•Perform total system level trouble-shooting on complex multi-symptom problems.
•Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.
•Assist in the growth and direction of business in geographic area.
•Responsible for Warranty and PPM of systems
Requirements:
• Engineer will be responsible for servicing, installation and repair of security x-ray machines. The ideal candidate would have previous experience in this field or have experienced in a relevant sector such as electrical systems or electronics perhaps with a degree in these areas.
•Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.
•Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.
Salary: To be discussed.