Scan-X Security can offer a range of service contracts with response times to suit your needs. Our standard packages :
Platinum PLUS Contract
Preventative maintenance visits per year:- 4, travel and service consumables included.
Breakdowns are included < 6 hour target response to be on–site.
All labour, all travel, callout charge, all parts, all parts shipping costs.
Platinum Contract
Preventative maintenance visits per year:- 4, travel and service consumables included.
Breakdowns are included < 24 hour target response to be on–site.
All labour, all travel, callout charge, parts, parts shipping costs.
Gold Contract
Preventative maintenance visits per year:- 2, travel and service consumables included.
Breakdowns are included < 24 hour target response to be on–site.
All labour, all travel, callout charge.
All breakdown parts are chargeable at manufacturers published prices.
Silver PLUS Contract for all machines
Preventative maintenance visits per year:- 4, travel and service consumables included.
Breakdowns are excluded < 24 hour target response to be on-site, call-out charge.
All labour and parts, travel times are chargeable for breakdowns.
Silver Contract for all machines
Preventative maintenance visits per year:- 2, travel and service consumables included.
Breakdowns are excluded < 24 hour target response to be on-site, call-out charge.
All labour and parts, travel times are chargeable for breakdowns.
