Field Service Engineer Required

Due to a large increase in sales and service contracts, Scan-X Security is recruiting for Field Service Engineers.


Job title:              Field Service Engineer


The successful candidate would be UK based and be supplied with a vehicle, phone and laptop computer.


Essential Responsibilities:

•Perform total system level trouble-shooting on complex multi-symptom problems.

•Assist in Account Sales visits, help train others where necessary, and identify Sales opportunities and communicate them to account team.

•Assist in the growth and direction of business in geographic area.

•Responsible for Warranty and PPM of systems



• Engineer will be responsible for servicing, installation and repair of security x-ray machines. The ideal candidate would have previous experience in this field or have experienced in a relevant sector such as electrical systems or electronics perhaps with a degree in these areas.

•Identify and report any and all customer quality or compliance concerns immediately to the Quality Organization.

•Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps, providing solutions when possible.


Salary: To be discussed.

X-Ray Machines and Metal Detectors – not just for security

Often, we think of x-ray machines and metal detection archways being deployed in an organisation to improve security. Their common purpose is to discover concealed metallic weapons or explosives and prevent harm to staff and visitors.  These technologies have many other applications though. Perhaps some of these relate to your business?


Retail Loss Prevention is a frequent use for archway metal detectors (sometimes known by the term “AMD”).  The ability to detect small quantities of metal means that theft can be detected instantly. Common examples including the location of coins, clothing tags and jewellery. Other high value items could be SIM cards, mobile phones, USB drives and other electronic items. These items can be valuable in their own right and have a secondary value for the data they might contain. Our clients who use this technology for loss prevention report a significant reduction in shrinkage of at least 50%. This can be attributed to the practical effect of the technology and also the powerful psychological deterrent of requiring a would-be thief to pass through a metal detection archway.


Where x-ray machines are concerned, their ability to penetrate solid objects makes them a valuable safety tool for finding impurities in certain products. For example, in food products such as fish or even a less obvious product like coffee. Metal impurities which may cause serious harm can be found and removed at an early stage in the production process. Protecting lives and corporate reputations, as well as saving money.


If you are interested in deploying x-ray machines or metal detection technology – for whatever purpose – our team are here to provide the benefit of years of experience across a range of company environments. In addition to advising about technology we can provide a full brief on the legal requirements that apply.  Our large internal stocks means that if the technology is right for your business, we are likely to able to help.

The Price of Security Screening

Should you be thinking about purchasing a security x-ray machine or metal detection archway you’ll be thinking about the cost along with the benefits that such a machine will provide. The safety and security benefits of these related security screening technologies are significant. After all, a major security breach that compromises your companies security and harms your corporate reputation could have severe cost implications. Security breaches that x-ray machines protect against malicious weapons, such as bombs, knives and guns. In addition to screening bags for weapons they can also be used to screen mail and parcels in a mailroom. Metal detection archways can also protect against weapons being brought on site where prospects do not have bags, and also save you money by preventing the theft of metal items from jewellery to SIM cards, to coins and USB sticks: since valuable items also include company data or perhaps pictures of a new design you are working on.

How much does security x-ray or metal detection technology cost? For a security x-ray machine, this is very much dependent upon size and could range from approximately £ 15,000 to £ 50,000 or more for larger machines. Since you are likely to get ten years life out of the machine this reflects the total cost of ownership. Metal detection archways can range from £ 2,000 to approximately £ 8,000 or £ 9,000 for machines which offer higher levels of sensitivity and the ability to disregard items such as watches or metal belt buckles. Again, you could expect ten years life from a metal detection archway.


Security x ray machines

So when you factor in the cost savings that security screening technology could bring to your business you can see it could pay for itself in a matter of months to years.

Scan-X can provide second user options for both security x-ray machines and metal detection archways which provide even more cost effective options. You may also be interested to know that such technology be rental, provide even less cost if you just need the machines for a short time.

Event Security

Security screening of guests and attendees at events is an increasing concern. As a host, you have a responsibility to ensure the safety of visitors to your site. If your event involves a large number of guests, or VIPs or is located in a high profile location, then you may well be considering metal detection and security x-ray technology as part of your security mix. Continue reading

Service & Support

If your company uses security x-ray and Archway metal detection technology you will be aware that such technology requires regular servicing and support. Since they contain a source of radiation, by law security x-ray machines must have at least one critical examination and one radiation survey as a minimum. Containing moving parts also, it makes sense to have regular services and inspections conducted. Continue reading


Scan-X is proud to announce its continued support for Ceia, Nuctech and Ensco products.

We at Scan-X have been working closely with all three companies for nearly six years or more.

We have worked together on some fantastic projects and are looking forward to a continued growth together. Continue reading

Security Training

Scan-X Security has always been able to offer both operator and Threat detection training at customers sites. We are now able to offer this great service at our factory in Aldridge. Where training can be completed on a wide range of X-ray machine and Archways metal detectors.

Have a look at the training tab on the home page for more details.